FAQ's (Frequently Asked Questions)

  • Why there are different prices for same book?

    On Cart91.com, you will find the variety of the book, with many languages. Book title is same, however they differ because of language of the book, cover (Hard or Paper) of the book, edition of the book, some are published in India, some are published outside India and number of pages. If there would be change in any of the factors, the price of the book will change.

  • Why to have account with cart91.com?

    Shopping at cart91.com is very easy. You can shop, by just providing your email ID. There is no need to have account with cart91.com. However, we recommend creating one. The advantage you will get is “Personalized Service”. It gives you choice based shopping experience. If you have account, at the shopping, everytime there is no need to provide your details for the shipping. You can keep the track record of your wish-list. By creating account, you will receive the daily updates, officer and discounts available for you.

  • How do I pay at Cart91.com purchase?

    There are many ways you can make the payments at cart91.com. Let there be any mode of online payment, you can trust on our payment gateway system. You can use secure encryption technology to keep your transaction details secure and confidential. Every time you shop.

    You can also use, cash on delivery for the payment. Cart91.com accepts payment made using mastercard, Maestro card and all debit and credit cards.

  • Any hidden charges ( Octroy or Sales Tax)?

    There are NO any hidden charges, when you buy from cart91.com. The prices shown at the time of payment will be final and inclusive of all the applicable taxes. That will be the exact price you pay for the product. Delivery may vary. The delivery charges vary, because of location of the shipment and weight of the shipment.

  • What is Cash on Delivery?

    Cash on delivery is option available for making the payment. In case you’re not comfortable making the payment using internet banking and other modes of payment, simply you can opt for cash on delivery. It means you pay when you receive. No advance payment. The maximum order value for the Cash on delivery option is Rs. 5000.

  • How do I pay using a credit/debit card?

    We accept payments made by credit/debit cards issued in India.

    Credit cards

    We accept payments made using Visa, MasterCard and American Express credit cards.

    To make the payment using your credit card, you need details about your card. As like, card number, three digit CVV number, 3D secure password. After providing these details, you will redirect to your bank’s page. And from there you can make the payment.

    Debit cards

    We accept payments made using Visa, MasterCard and Maestro debit cards.

    You can pay by using debit card as well. You need to have some details about your card like, card number, expiry date, three digit CVV number. Once you provided with these details, you will be redirected to your bank’s page. You need to provide your online password to complete the payment.

  • Safe to use my credit/debit card on Cart91.com?

    Your online transaction on cart91.com is secure with the highest levels of transaction security currently available on the Internet. Cart91.com uses 256 bit encryption technology to protect your debit card, credit card and internet banking payment information. After payment when cart91.com page redirects to bank’s page, bank use 3 D password service for online transaction. This the additional level of security bank provides to the customers. So, all the way it is secure to use Debit and Credit Cards, to make the payment.

  • What are the delivery charges?

    Delivery charges are not fix. Delivery charges, changes as change in the location and weight of the product. For Eg. For example, product weighing 500 grams delivering in Maharashtra, will charged with less delivery charges than the same delivered in southern part of India.

  • What is the estimated delivery time?

    The estimated delivery time of the product will depend on the following factors:

    1. Location of the delivery.
    2. Availability of the product.
  • How do I check the current status of my orders?

    You can track your order and other related information about your purchased product, from “My Account”. Once you login, to your account, there will be many tabs available. One of them will be “My orders”. You can click to review your order.